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Members of the ¶¶ÒõÂÃÐÐÉä Boulder community, including students and their parents, are asking questions about the university’s notification process for significant incidents. Below are answers to some of the most common questions the university has received.Ìý

Why didn’t the university send out a text alert during a shooting on University Hill on Oct. 2?

Text alerts (called ¶¶ÒõÂÃÐÐÉä Emergency Alerts) are sent out when there is a confirmed, immediate threat to the safety of those on campus, including active harmer incidents, severe weather that would prompt a campus closure or evacuation, etc.Ìý

On Oct. 2, ¶¶ÒõÂÃÐÐÉä Boulder sent a ¶¶ÒõÂÃÐÐÉä Advisory, the newest tier of emergency notification. ¶¶ÒõÂÃÐÐÉä Advisories are for non-emergency events/incidents on campus or both emergency and non-emergency events off campus that could potentially impact campus, such as extended power failures, building evacuations, sudden road closures or other traffic/construction impacts on or near campus, as well as police activity near campus.

There is also the ¶¶ÒõÂÃÐÐÉä Safety Alert level, which was not part of our Oct. 2 communications. Learn more about the and view archived alerts.

Why did students and others see info about the Hill shooting on social media before ¶¶ÒõÂÃÐÐÉä Boulder releasedÌýits advisory?

Public safety officials have an obligation to verify and confirm information before releasing it to the public. In this case, since the shooting occurred in the city of Boulder, ¶¶ÒõÂÃÐÐÉä Boulder amplified information from the Boulder Police Department as quickly as possible, both on the and Twitter accounts and on the ¶¶ÒõÂÃÐÐÉä Boulder .Ìý

An update on ¶¶ÒõÂÃÐÐÉä Boulder and the University of Colorado Police Department’s evolving partnership with the Boulder Police Department, including exploring ways to better ensure the community is informed of significant off-campus incidents, can be found in this joint letter from the chiefs of ¶¶ÒõÂÃÐÐÉäPD and BPD, shared with the campus community on Oct. 7.ÌýÌý

How can I make sure I’m receiving notifications?

A complete outline of about significant events from ¶¶ÒõÂÃÐÐÉä Boulder, as well as how to opt into the county-wide emergency notification system, Everbridge, can be found on the ¶¶ÒõÂÃÐÐÉä Boulder alerts website. Safety information can also be found on the ¶¶ÒõÂÃÐÐÉäPD website, including a series of videos explaining emergency notification levels and helpful notification opt-in information for non-students.