MyISSS Departmental Services Portal
ISSS Portal Login Issues
¶¶ÒõÂÃÐÐÉä is currently experiencing performance and authentication issues affecting multiple services including the MyISSS portal. They are actively working on resolving the issue.
Known workarounds:
- If you are unable to log in, please try again or attempt access using a different browser.
- Multiple attempts may be required. You may need to check periodically to see if you can access the MyISSS portal.
- You must be on campus or connected to the VPN.
- FireFox is the recommended browser (e.g., not Chrome, not Internet Explorer).
- Log in with your IdentiKey to launch the Departmental Services portal or request access to the portal.
- For new departmental services access requests: After completing IdentiKey authentication, there is an option to request department access. Requesting access here will send an email to ISSS. ISSS provisions MyISSS portal accounts based on this process.
- If departing a position or changing departments, contact the ISSS advisor assigned to your department so your access can be updated.
Portal Guides
- Logging Into the MyISSS Departmental Services Portal
- Updating Your Contact Information (Department Administrators)
- Completing E-Forms (General Overview)
- Includes Accessing e-forms, Saving drafts, Submitting E-forms, Monitoring e-form submission status, Troubleshooting issues
- Canceling a Request
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Adding a Position/POI in HCM
- Data Entry Resources
- Scholar: Prospective J-1 Exchange Visitor Intake Form (optional, departments may develop their own forms and processes)
- Department: Prospective J-1 Exchange Visitor Program Worksheet- Scholar (optional, departments may develop their own forms and processes)
- Department: Prospective J-1 Exchange Visitor Program Worksheet- Student InternÌý(optional, departments may develop their own forms and processes)
- HCM Resources
- Ìý (guide)
- (guide)
- (multiple guides)
- (multiple guides)
- Completing the HR Service Center (HRSC) Person of Interest (POI) Form (guide)
- HR Service Center POI webpage
- Process Resource
Extending a Position/POI in HCM
- Departments that are HRSC-supported
- Submit a request to HRSC to update the appointment end date update.
- Provide the scholar's first and last name, employee ID, POI confirmation, new appointment end date, sponsoring department, and sponsor's position number.
- Submit a request to HRSC to update the appointment end date update.
- Departments that are not HRSC-supported
- Update the end date in HCM utilizing the ‘Maintain Person of Interest’ page.
- Contact the HRSC with questions or for assistance.
- Update the end date in HCM utilizing the ‘Maintain Person of Interest’ page.
- HCM Record Extension Resources
DS-2019 Requests
DS-2019 Request (Scholar)
- DS-2019 Request Process Resources
- Exchange Visitor Program Host Templates
- Exchange Visitor Program Summary Template (Print on Department Letterhead)
- Department Invitation Letter templates
- Exchange Visitor Program (eligible for benefits) Invitation LetterÌý(Print on Department Letterhead)
- Exchange Visitor Program (NOT eligible for benefits) Invitation LetterÌý(Print on Department Letterhead)
- Data Entry Resource
- DS-2019 Request: Exchange Visitor Program Details-Scholar (optional, departments may develop their own forms and processes)
DS-2019 Request (Student Intern)
- DS-2019 Request Process Resources
- Exchange Visitor Program Host Templates
- Exchange Visitor Program Summary Template (Print on Department Letterhead)
- Department Invitation Letter templates
- Exchange Visitor Program (eligible for benefits) Invitation LetterÌý(Print on Department Letterhead)
- Exchange Visitor Program (NOT eligible for benefits) Invitation LetterÌý(Print on Department Letterhead)
- Data Entry Resource
- DS-2019 Request: Exchange Visitor Program Details-Student Intern (optional, departments may develop their own forms and processes)
- Student Intern Training Internship Placement Plan (T/IPP) DetailsÌý(optional, departments may develop their own forms and processes)
DS-2019 Request (Internal Transfer)
- DS-2019 Extension Process Resource
- Data Entry Resource
- J-1 Exchange Visitor Program Details- Internal TransferÌý (optional, departments may choose to develop their own forms and processes)
DS-2019 Extension (Scholar)
- DS-2019 Extension (Scholar) Process Resource
- Data Entry Resource
- DS-2019 Extension: Exchange Visitor Program Details- Scholar (optional, departments may choose to develop their own forms and processes)
DS-2019 Extension (Student Intern)
- DS-2019 Extension (Student Intern) Process Resource
- Data Entry Resource
- Department- Exchange Visitor Program Details- Student Intern Extension (optional, departments may choose to develop their own forms and processes)
- DS-2019 Extension (Student Intern): Phase Information Extension (optional, departments may choose to develop their own forms and processes)
H-1B Requests
¶¶ÒõÂÃÐÐÉä Boulder
- H-1B Request Process Resources
- H-1B Specialty Occupation Request Timeline Overview (Department)
- H-1B Specialty Occupation Request Checklist (Department)
- H-1B Specialty Occupation Request Checklist (H-1B beneficiary/scholar)
- Accessing the H-1B Specialty Occupation Request E-Forms (H-1B beneficiary/scholar)
- Canceling an H-1B Request (Department)
- Data Entry Resource
- Sponsoring Department Templates
- H-1B Support Letter (Department)
- Actual Wage Memo (Department)
UCCS
- H-1B Request Process Resources
- H-1B Specialty Occupation Request Timeline Overview (Department)
- H-1B Specialty Occupation Request Checklist (Department)
- H-1B Specialty Occupation Request Checklist (H-1B beneficiary/scholar)
- Accessing the H-1B Specialty Occupation Request E-Forms (H-1B beneficiary/scholar)
- Canceling an H-1B Request (Department)
- Data Entry Resource
- Sponsoring Department Templates
- H-1B Support Letter (Department)
- Actual Wage Memo (Department)
System Administration (UIS)
- H-1B Request Process Resources
- H-1B Specialty Occupation Request Timeline Overview (Department)
- H-1B Specialty Occupation Request Checklist (Department)
- H-1B Specialty Occupation Request Checklist (H-1B beneficiary/scholar)
- Accessing the H-1B Specialty Occupation Request E-Forms (H-1B beneficiary/scholar)
- Canceling an H-1B Request (Department)
- Data Entry Resource
- Sponsoring Department Templates
- H-1B Support Letter (Department)
- Actual Wage Memo (Department)
Videos
Departmental Services Overview
Updating Your Contact Information
ÌýAdd New Person/Scholar
Ìý
E-Form File Upload Types
Files uploaded in e-forms must be in one of the following file types:Ìý
- pdf, tif, tiff, jpg, jpeg, gif, png, bmp, doc, docx, txt, xls, xlsx, msg, ppt, pptx, htm, html.
Do not use symbols or special characters in file names.
Keep file names short and simple.
Troubleshooting E-Form Issues
If you are unable to resolve the error after trying these actions, email ISSS for assistance.
DS-2019 Request Resources
- Funding Requirement (until Dec.31, 2025)
- 2026 Exchange Visitor Funding Requirements
- English Proficiency Requirement
- Creating a MyISSS Profile for a Prospective Exchange Visitor- Add New Person
Exchange Visitor Program Templates (print on department letterhead)
- Exchange Visitor Program Summary Template
- Exchange Visitor Program (eligible for benefits) Invitation Letter
- Exchange Visitor Program (NOT eligible for benefits) Invitation Letter
Exchange Visitor Program Forms (required in certain situations)
- Attestation of Third-Party Hosting Exchange Visitor
- Exchange Visitor Permissible Contact with Human Participants and/or Animal Subjects
DS-2019 Request (Scholar)
- Scholar: Prospective J-1 Exchange Visitor Intake Form
- Department: Prospective J-1 Exchange Visitor Program Worksheet
- Department: Exchange Visitor Program Details-Scholar
DS-2019 Request (Student Intern)
- Student Intern: Prospective J-1 Exchange Visitor Intake Form
- Department: Prospective Exchange Visitor Program Worksheet- Student Intern
- Department: Exchange Visitor Program Details-Student Intern
- Student Intern Training Internship Placement Plan (T/IPP) Details
DS-2019 Request (Internal Transfer)
DS-2019 Extension (Scholar)
DS-2019 Extension (Student Intern)
H-1B Request Resources
Sponsoring Department
H-1B Beneficiary/Scholar
- H-1B Beneficiary/Scholar Intake Form
- Accessing the H-1B Specialty Occupation Request E-Forms
- H-1B Specialty Occupation Request Checklist
¶¶ÒõÂÃÐÐÉä Boulder
- H-1B Specialty Occupation Request Timeline Overview- Boulder
- H-1B Support Letter- Boulder
- Actual Wage Memo
UCCS
System Administration (UIS)